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Processed registrations / transactions not showing up in member’s account

Posted: February 26, 2024 at 4:47 am

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ChiroEurope

February 26, 2024 at 4:47 am

I have at least 2 examples where correctly processed ticket purchases do not show up in the member’s account. There are correct transactions / registration records, but that’s it.


Tony

  • Support Staff

    •

February 26, 2024 at 5:04 am

Hi there,

Do those registration records match the user account information exactly?


ChiroEurope

February 26, 2024 at 10:21 am

At the risk of being an idiot, I’ll repeat the process as two tickets were on my account, then I can verify what the answer to your question is.


Rio

  • Support Staff

    •

February 26, 2024 at 5:28 pm

Awesome, please keep us updated.

thanks
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Updated by Rio 9 months ago ago

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