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proceed to payment options button not appearing on attendee information screen

Posted: January 4, 2016 at 9:46 pm

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Nahum Szumer

January 4, 2016 at 9:46 pm

During workshop registration, on the attendee information screen the only button that appears is labelled “proceed to attendee information” instead of “proceed to payment options”. This is confusing for the registrant.
Event Espresso version 4.8.29.p
extensions
Event Espresso – Events Table View Template (EE 4.4.9+)
Event Espresso – MailChimp (EE4.4.5+)
Event Espresso – Social Sharing (EE4.4.4+)
Event Espresso – WP Users (EE4.6+)
Event Espresso – Calendar (EE 4.3+)


Tony

  • Support Staff

January 5, 2016 at 3:40 am

Hi Nahum Szumer,

If you temporarily de-activate the WP users integration add-on and retest this does the same happen?


Nahum Szumer

January 5, 2016 at 4:05 pm

Thanks for the quick response, Tony.
I deactivated WP users integration add-on and the ‘proceed to payment option’ button appeared.
I reactivated WP users integration add-on and the ‘proceed to attendee information’ appeared.


Lorenzo Orlando Caum

  • Support Staff

January 5, 2016 at 7:06 pm

Hi Nahum,

Thanks for bringing this to our attention. We were able to duplicate the issue and created a bug ticket for our development to review.

We’ll update your support post once we have more information.


Lorenzo


Josh

  • Support Staff

February 8, 2016 at 11:56 am

Hi there,

The issue you reported here was fixed and the fix was included in the Event Espresso 4.8.33.p release.

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