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Mark Sletten
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April 3, 2013 at 9:19 am
I’m setting up registration/payment for an event that requires payments at different levels (member/non-member) and for a couple of side activities. I created an event allowing group registration with several different payment options and selected “No Info Required” under Additional Attendee Registration Info.
During a test run of the registration process I select several options in the payment cart, then click the “Enter Attendee Information” button, which takes me to the main registration page. For some reason I’m still asked to enter data for the additional attendee.
Any idea what I’m doing wrong?
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Josh
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April 3, 2013 at 10:50 am
Hi Mark,
You’re not doing anything wrong. This is a limitation of the cart add-on where it needs a name and email address for each price type selected. We’ve added a copy to all button as a temporary work around.
The registration process has gone through a complete overwrite for 4.0 so that it will not be necessary to use the Multi Event Registration add-on in order to offer selectable quantities of multiple price selections for one event.
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Mark Sletten
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April 3, 2013 at 11:16 am
??? The documentation here implies otherwise:
https://eventespresso.com/wiki/multiple-event-registration-add-on/
Note:
Unless you set your “Additional Attendee Registration info?” setting in the event to “No Info Required“, the plugin will request at least the basic information for every ticket.
I read this to mean if I selected “No Info Required” the plugin would NOT request data for every ticket.
Is there another way I can accomplish what I’m trying to do without registrants having to click copy for each ticket? When do you anticipate the release of 4.0, and will our organization be entitled to an upgrade?
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Josh
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April 3, 2013 at 11:44 am
Hi Mark,
The documentation is saying each ticket, not each ticket type or price type, and this should be clarified.
To explain, you can select multiple tickets of one ticket type when group registrations are set to yes, and only one form will display for all the tickets. If there are two ticket types, or price types selected in the cart, then two forms will display.
If there is more than one event in the cart, a copy “all” button appears, which works better than having to click copy for each ticket type.
4.0 will be available as a beta release to everyone as soon as the outstanding tickets are completed. You can get a copy of the 3.2 early alpha (which 4.0 will replace) here:
https://eventespresso.com/support/event-espresso-3-2-pre-release/
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Mark Sletten
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April 3, 2013 at 11:48 am
Hmmm. This capability is one of the reasons I chose Event Espresso. Will the alpha version help me with this problem?
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Mark Sletten
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April 4, 2013 at 5:55 am
No response to previous question. Will the 3.2 release help me with the multiple registration problem I’m experiencing?
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Josh
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April 4, 2013 at 8:44 am
Hi Mark,
While Event Espresso has the capability to offer multiple events and multiple ticket prices, it does require attendees names for each event and/or ticket types. In 4.0 you won’t need to use Multi Event Registration to offer multiple ticket types in one transaction for one event, but at this point it still requires one attendee entry per ticket price type.
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Mark Sletten
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April 4, 2013 at 9:03 am
Hi Josh,
Thanks for the reply. I understand the version of the plugin I have cannot meet my needs. It seems for us the best option will be to disconnect registration from payment. We’ll collect the registration info then create a page (not using Event Espresso) with a PayPal cart.
Last question: You mentioned I can get a copy of V3.2 (early alpha). Will this version of the plugin meet my needs?
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Sidney Harrell
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April 4, 2013 at 10:49 am
Hey Mark,
Because 3.2 (or 4.0) is such a radical rewrite of EE, it’s probably best if you try it out in a test environment prior to making a determination of whether it is the best fit for you. There may be parts of 3.1 which you like or are used to which have been changed in 3.2. There may be improvements in 3.2 which you find compelling enough to make the switch.
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Mark Sletten
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April 4, 2013 at 10:53 am
I just purchased and started using Event Espresso last week, so I don’t have any particular version attachment. All I really want to know is if v3.2 will allow multiple payments for a single event without getting a registration form for each payment selected.
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Josh
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April 4, 2013 at 3:10 pm
Hi Mark,
This is a screenshot of what the registration form looks like when there are multiple tickets in the order in 3.2 early alpha:
screenshot
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Mark Sletten
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April 5, 2013 at 9:06 am
Josh, thanks for the screenshot. It’s hard to tell from the picture if the answer to my question is yes or no. I’ve asked the same question several times now, and in several different ways, but for some reason I’m not getting a simple yes or no. I concede, given my lack of experience with the plugin, there may be subtleties to the issue I’m not aware of which would make a yes or no answer difficult. If so, can someone please say so and take the time to explain why?
Here’s my question as succinctly as I can put it. I would like Event Espresso to present a menu of, and collect payment for, several different activities associated with a single event without asking registrants to enter personal information for each activity selected. I’ve received some indication v3.2 might make this possible. Is this the case?
Ultimately I would like to use Event Espresso to complete all event registration tasks (that’s why we bought the plugin), but I don’t want to present our registrants with what seems to me an unprofessional kludge. I can avoid the problem by simply not using Event Espresso to collect funds, but this would be a disappointing resolution–for you guys as well, I would hope–since we purchased Event Espresso primarily due to this capability, but I’ve got to get this ball rolling ASAP.
Please let me know ASAP.
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Josh
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April 5, 2013 at 10:09 am
Hi Mark,
Event Espresso will ask for attendee info for each ticket type. This is the case for the current and future versions.
The newer versions have the copy all checkbox, which I showed you the one from 3.2-alpha. If you do not want the customer to have to fill out the other forms, they can use the copy all button. Here’s what it looks like in Event Espresso 4.0:
screenshot
Here’s what it looks like after the first form is filled out and the checkbox is checked:
screenshot
If that looks like something that works for you, then the answer to your question is yes. If it doesn’t quite look like something that would work for you, then answer is no or maybe, because the registration form pages could be customized by a developer to remove/modify elements to your specifications.
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