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Drio LLC
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October 29, 2014 at 8:08 am
My client is reporting the following issue: PayPal is receiving money for classes registered and sending receipts. But EE is listing the students as registered but unpaid — the payment screen shows “PayPal” as Transaction type; “0” for transaction ID, and nothing as being paid — students are NOT receiving WordPress confirmations.
Help!?
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Drio LLC
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October 29, 2014 at 8:09 am
Forgot to add: Using EE3
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Lorenzo Orlando Caum
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October 29, 2014 at 1:10 pm
Hi Suzanne,
This can happen if the PayPal IPN has not been setup on the site. This is used to update Event Espresso of payment information from PayPal.com:
https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/
If it is setup, then please check to see if you are running a plugin like Bad Behavior or a similar security plugin.
These can block the PayPal IPN from reaching Event Espresso.
—
Lorenzo
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