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skleijer
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February 8, 2016 at 5:20 am
Currently we switched back to the old method of csv output. With upgrading at first, there was no csv file at all. After upgrading EE4 that problem was solved but the output stull has problems: diacritics are not rendered correctly, the file opens directly in excel and all content appears in 1 column.
And finally: everywhere are “ before and after the content.
We changed it back to the old method and only the last problem still prevails.
Can you help uw with this?
Version EE4: Versie: 4.8.30.p. PhP version: 5.3.3
Kind regards,
Sya
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Tony
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February 8, 2016 at 6:58 am
Hi Sya,
I would highly recommend contacting your host and request they update the version of PHP running on the server.
PHP 5.3.X is End Of Life (EOL) and so your host should update the very least the latest version 5.3 but it would be much better to update to a newer version of PHP such as 5.6.XX
Currently we switched back to the old method of csv output.
Did you do this using:
define( 'EE_USE_OLD_CSV_REPORT_CLASS', true );
Within wp-config.php?
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skleijer
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February 8, 2016 at 7:51 am
I will contact the hosting provider. And yes I did put that line of code in the wp-config.php
Kind regards,
Sya
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Tony
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February 8, 2016 at 8:29 am
Ok, can you send me a copy of the broken CSV please?
I would recommend creating a test event, add some dummy registrations to that event and run the export.
Then send that to support[at]eventespresso.com
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skleijer
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February 11, 2016 at 3:58 am
Tnx. I will do that. I’m waiting for the provider to upgrade so that after that testing can be done with the latest php version.
Kind regards.
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skleijer
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February 11, 2016 at 7:25 am
Upgrading the php version to PHP 5.6 (5.6.9) seems to work for the ” tokens. They are gone now. Diacritics are rendered correctly and you the file opens nicely in columns. One little thing still renders strange: the & sign is translated to html: & instead of &. Any idea what causes this since every other sign is now rendered normal?
Kind regards,
Sya
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Josh
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February 11, 2016 at 8:19 am
Hi Sya,
There was a bug in 4.8.30 with rendering the & character contained in the answers to registration form questions, which was fixed in one of the later versions.
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skleijer
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February 12, 2016 at 12:42 am
Ok tnx, I understand I need to upgrade again :-).
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