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AnnaTanzt
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August 11, 2016 at 3:25 pm
Hi,
comply with German law I need to get the amount paid in taxes ontomy tickets. As far as I figured out, the shortcode [TXN_TAX_SUBTOTAL] should di it.
However, this is what I see on the ticket:” data-linked-input-id=”content-main-content”>
What does it mean?
How can I solve it?
Sincerely,
Anna
(previously posted in the wrong forum)
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This topic was modified 8 years, 3 months ago by
 AnnaTanzt.
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This topic was modified 4 years, 9 months ago by
 Garth.
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Tony
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August 12, 2016 at 2:24 am
Hi Anna,
Where do you see the above content output when using the shortcode?
Can you link me to a ticket I can view this on please?
[TXN_TAX_SUBTOTAL] displays the correct information for me when I test it – http://take.ms/GJ4a3
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AnnaTanzt
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August 12, 2016 at 3:51 am
Hi Tony,
here is a ticket where you can see it:
ticket
I also encountered another tax showing issue in invoice and receipt. they show taxes where there are none:
https://tanzhalletanz.de/wp-content/uploads/2016/08/tanz-Halle-tanz-Kreanativ-e.V.-Bestätigung-für-die-Transaktion_-575.pdf
https://tanzhalletanz.de/wp-admin/post.php?post=648&action=edit
The issue is urgent, because I am going on holidays tomorrow and it needs to work then.
Thanks for helping!
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This reply was modified 8 years, 4 months ago by
 Tony. Reason: Fix links
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AnnaTanzt
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August 12, 2016 at 3:53 am
it’s not showing the links, so here they are
invoice
receipt
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Tony
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August 12, 2016 at 4:33 am
For me those links do not work.
Can you link me to an event I can run a test registration on view please? I noticed your events are password protected so I can’t view those.
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AnnaTanzt
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August 12, 2016 at 4:37 am
hi,
sure: event
pw: testen
payment method is in test mode, so no real transactions will happen. you can try it to the end.
anna
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Tony
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August 12, 2016 at 5:07 am
Regarding the ticket message, it looks like you’ve added the [TXN_TAX_SUBTOTAL] shortcode within another span.
Where you have that shortcode should not be within another element, it should be something like this – http://take.ms/UQj0O
I can’t see any issue with the Invoice, its adding VAT currently.
If you go to Event Espresso -> Pricing, do you see ‘MwSt’ there?
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AnnaTanzt
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August 12, 2016 at 6:10 am
Hi Tony,
I see MwSt in pricing.
There are also items that do not require tax. But on that invoice there was a tax amount. I uploaded the documents again and added the code here
Maybe you see what’s wrong there.
On the ticket I did have it in the wrong span. Now it’s working :)!
How do I get rid of the (EUR)? Having the symbol € there is enough.
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Tony
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August 13, 2016 at 5:24 am
Maybe you see what’s wrong there.
I can’t see anything that would cause taxes to show from the above.
Can I take a look at the registration in the admin? If so you can send temporarily login details using this form:
https://eventespresso.com/send-login-details/
Please also include details of the registration so I know where I need to look.
How do I get rid of the (EUR)? Having the symbol € there is enough.
You can’t easily remove that output from just the invoice/receipt but you can remove it globally.
If you add:
add_filter( 'FHEE__EEH_Template__format_currency__display_code', '__return_false' );
to either a Custom Functions Plugin or your themes functions.php file it will remove the currency code from all outputs.
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