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Pricing Display in admin

Posted: August 13, 2015 at 12:33 pm

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thinkbiglearnsmart

August 13, 2015 at 12:33 pm

On the “Edit Attendee Data” page, under Registration Information, the pricing listed often does not match up with the pricing option chosen during registration. Example: https://www.dropbox.com/s/cmtw34bplu7k9tt/AttendeeData.png?dl=0

In this example, it’s displaying a Default Pricing option instead of the proper Member Pricing option.

3.1.37.4.P
WP 4.2.4


Tony

  • Support Staff

August 13, 2015 at 1:05 pm

Hi there,

Currently the dropdown does not pull in the selected ticket for the attendee but simply displays the all of the available options within the event. It is used to update the attendee record with the selected pricing option.

If you view a registration that originally selected Member Admission – http://take.ms/XaRtz

Then edit the record, make sure that the Default pricing is selected in that dropdown and click ‘Update Record’ – http://take.ms/l2PKS

Then look back at the registration list – http://take.ms/1Z3sx

Notice the pricing option has updated to Default.

If you edit the registration again, regardless of the selected option all of the available tickets will be displayed in the dropdown and the default pricing selected there.

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