precondition failed security information is missing

Posted: March 5, 2018 at 8:13 am

Viewing 2 reply threads

March 5, 2018 at 8:13 am

We are using latest version of event espresso with Event Espresso – Chase Paymentech Orbital (EE 4.9.26+) version Version 1.0.0.p, started receiving error “precondition failed security information is missing” on checkout page after entering card payment details, any ideas why it is happening?

Josh

Support Staff

March 5, 2018 at 9:31 am

Hi there,

That error is usually related to an account issue. May I ask when was the certification completed with Chase?

Flycast Partners

March 7, 2018 at 3:38 am

Seems like an issue with chase checking with them. Thanks.

Viewing 2 reply threads

The support post ‘precondition failed security information is missing’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.



Event Espresso Premium
Attendee Mover Add-on
Automated Event Notifications Add-on
Events Calendar Add-on
MailChimp Integration
Multiple Event Registration Add-on
Printable Tickets Add-on
Wait List Manager Add-on
WordPress User Integration

Support

precondition failed security information is missing

Topic Tags

Notifications