Home Forums Event Espresso Premium precondition failed security information is missing

precondition failed security information is missing

Posted: March 5, 2018 at 8:13 am

Flycast Partners

March 5, 2018 at 8:13 am

We are using latest version of event espresso with Event Espresso – Chase Paymentech Orbital (EE 4.9.26+) version Version 1.0.0.p, started receiving error “precondition failed security information is missing” on checkout page after entering card payment details, any ideas why it is happening?


  • Support Staff

March 5, 2018 at 9:31 am

Hi there,

That error is usually related to an account issue. May I ask when was the certification completed with Chase?

Flycast Partners

March 7, 2018 at 3:38 am

Seems like an issue with chase checking with them. Thanks.

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Updated by  Flycast Partners 2 weeks, 2 days ago ago

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