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Flycast Partners
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March 5, 2018 at 8:13 am
We are using latest version of event espresso with Event Espresso – Chase Paymentech Orbital (EE 4.9.26+) version Version 1.0.0.p, started receiving error “precondition failed security information is missing” on checkout page after entering card payment details, any ideas why it is happening?
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Josh
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March 5, 2018 at 9:31 am
Hi there,
That error is usually related to an account issue. May I ask when was the certification completed with Chase?
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Flycast Partners
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March 7, 2018 at 3:38 am
Seems like an issue with chase checking with them. Thanks.
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