Support

July 14, 2016 at 6:05 am

Hi there,

The barcodes (including qr) are generated from the registrations, so in order to create scanable tickets you need to create registrations for the tickets.

before going into details, are you designing a custom ticket design within Event Espresso or something else?

If you wanting to print tickets using another service each ticket will need one of the barcodes generated by EE (they are unique for each registration). However you can use EE to generate custom tickets and then just print those directly, it depends on the kind of design your using and if that can be implemented within EE.

If so is there a way to generate batch ticket with barcode and qr code?

You can create groups of registration from within the front-end or admin, those registration just need to be set to ‘Approved’ for them to be scanned and checked in using the app.

July 19, 2016 at 4:34 am

You can navigate to:

Event Espresso -> Messages -> Default Message templates (tab) -> Ticket -> Recipient – http://take.ms/3VErG

That’s the template used by default for all of your tickets within EE. Any cust design you create in there will be used for all of your tickets on EE.

You can also create ‘Custom Message Templates’ to be used on specific events, we have some documentation for that here:

https://eventespresso.com/wiki/how-to-create-a-custom-message-template/

July 19, 2016 at 6:00 am

I’ve now replied to your other thread.

Note we try to reply to threads based on the last reply date which means ‘bumping’ your threads will often have the opposite effect intended.