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plugin busted site??

Posted: March 29, 2019 at 5:51 pm

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Joe Mangrum

March 29, 2019 at 5:51 pm

recently transferred site to new host and its gone haywire?? i cannot load the site if the plugin event espresso is active and im trying to sell tickets for an event?? [Fri Mar 29 16:50:01.142186 2019] [fcgid:warn] [pid 3313] [client 98.113.211.186:50976] mod_fcgid: stderr: PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/dh_7gciav/nyphotographyfair.com/wp-content/plugins/event-espresso-core-reg/caffeinated/modules/ticket_selector_caff/EED_Ticket_Selector_Caff.module.php on line 16


Tony

  • Support Staff

April 1, 2019 at 3:06 am

Hi there,

The error message above usually means there are files missing from your install, likely from the migration, so when EE tries to load them it’s throwing a fatal error.

The first step to fixing this is to reinstall Event Espresso using the plugins menu.

Go to Dashboard -> Plugins

Find Event Espresso in the list and delete it.

Then download the latest version from your account page and go to:

Dashboard -> Plugins -> Add new -> Upload plugin

Select the .zip you just downloaded above and install, then active, do you get an error then?

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