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plugin busted site??

Posted: March 29, 2019 at 5:51 pm

Joe Mangrum

March 29, 2019 at 5:51 pm

recently transferred site to new host and its gone haywire?? i cannot load the site if the plugin event espresso is active and im trying to sell tickets for an event?? [Fri Mar 29 16:50:01.142186 2019] [fcgid:warn] [pid 3313] [client] mod_fcgid: stderr: PHP Fatal error: Class ‘EED_Ticket_Selector’ not found in /home/dh_7gciav/ on line 16


  • Support Staff

April 1, 2019 at 3:06 am

Hi there,

The error message above usually means there are files missing from your install, likely from the migration, so when EE tries to load them it’s throwing a fatal error.

The first step to fixing this is to reinstall Event Espresso using the plugins menu.

Go to Dashboard -> Plugins

Find Event Espresso in the list and delete it.

Then download the latest version from your account page and go to:

Dashboard -> Plugins -> Add new -> Upload plugin

Select the .zip you just downloaded above and install, then active, do you get an error then?

The support post ‘plugin busted site??’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Tony 8 months, 2 weeks ago ago

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