Support

February 14, 2018 at 2:00 am

Hi there,

This is happening because you have the event slug set to ‘event’, which is the same as the singular slug.

If you go to Event Espresso -> Events -> Templates

Change the ‘Event Slug’ to ‘events’ (or anything other than ‘event’) and save the settings.

Navigate to Dashboard -> Permalinks to refresh your permalinks and then test
https://tbgmarketing.com/events/wordpress-workshop/

You event details should now load.

February 14, 2018 at 9:31 am

I tried refreshing Permalinks – I wonder if WordPress does not refresh the links if you do not actually change the permalink settings. Hmm?? That could be it but I really don’t want to impact all of my content that way.

Just visiting the permalink setting page without doing anything else will flush your permalinks.

Thanks for your help here… we had this EXACT same problem with The Events Calendar (that plus their plugin had an error that bled warnings every 5 seconds and I could never get them to fix it).

It almost sounds like something else is using the events slug and overriding the output, but looking at the html markup on the link above it correctly shows the EE post type.

Can you do a quick test using the Theme Test Drive plugin, activate a default theme (twentyseventeen for example) and view the event then, does it show the content?

(Theme test drive allows you to switch to another theme as an admin and not affect your site visitors)

February 14, 2018 at 3:19 pm

The theme may have a setting that lets you change its events slug, or you could use a completely different slug for Event Espresso’s slug option, for example setting the slug option to upcoming-events would avoid the conflict.

February 15, 2018 at 6:42 am

If the theme designer can’t fix the theme, we’ll be more than happy to take a look at the theme’s code and point you in the right direction if there’s a way we can download the theme.

February 22, 2018 at 2:06 am

If you can host the theme’s zip file somewhere (dropbox for example) and post the link we can use to download it then we can take a look at the code to see what is happening.

March 5, 2018 at 10:48 am

You can post the link to download if you go into your Dropbox and copy the public link to the zip file. The reason we can’t use email to share the file is because the theme files are usually too large to receive as an attachment.

March 5, 2018 at 12:52 pm

OK thank you, this helps. This looks like a page template issue. Can you go to edit the event, then look for the “Page Template” box and switch from the “Scrolling Presentation” template to the “Default” template, then click the Update button?

March 5, 2018 at 2:34 pm

That’s actually caused by a few places in the theme’s code where they incorrectly use the_title(). Here’s how that can be fixed:

1) open up the theme’s includes/single-featured-format.php and on the lines of code starting on line 204 change from:

<div class="featured-image">
<a data-title="<?php the_title(); ?>" href="<?php echo $full_image[0]; ?>" rel="prettyPhoto">
<img itemprop="image" src="<?php echo $image['url']; ?>" alt="<?php the_title(); ?>" title="<?php the_title(); ?>"/>

change that to:

<div class="featured-image">
<a data-title="<?php the_title_attribute(); ?>" href="<?php echo $full_image[0]; ?>" rel="prettyPhoto">
<img itemprop="image" src="<?php echo $image['url']; ?>" alt="<?php the_title_attribute(); ?>" title="<?php the_title_attribute(); ?>"/>

March 7, 2018 at 2:03 pm

Awesome!