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bkavanaugh
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November 20, 2019 at 6:45 pm
I am unable to download the invoice. The error message that is recieved is:
FPDF error: Unsupported image type: com
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Mark Bakos
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November 20, 2019 at 6:45 pm
When I click on the icon to download the invoice, I receive this error message:
FPDF error: Unsupported image type: com
Unable to retrive invoice
Thanks
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Tony
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November 21, 2019 at 2:32 am
Hi there,
Are you using a PNG for your logo image? If it has a transparency layer in the image then the version FPDF included in EE3 does not support it and you’ll get the above error.
Try using a JPG or a PNG without transparency, does it work then?
You can find the setting for the Logo URL in:
Event Espresso -> Payment settings -> Invoice Payment Settings -> Logo URL.
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bkavanaugh
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November 21, 2019 at 11:30 am
I am unable to download the invoice. The error message that is receoved is:
FPDF error: Unsupported image type: com
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bkavanaugh
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November 21, 2019 at 11:30 am
We are unable to download the PDF invoice from event espresso. The message that we receive is FPDF error: Unsupported image type: com
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Josh
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November 21, 2019 at 11:48 am
Hi,
The first thing to check is the PDF settings in Event Espresso > Payment Settings > Invoice Payment Settings. The logo URL field there must be a valid URL to a jpg or similar file. If the URL there ends with .com then that’s not a valid URL to an image file.
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