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Paypal stop working: Your purchase couldn't be completed

Posted: March 5, 2015 at 3:22 pm

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Secureip

March 5, 2015 at 3:22 pm

Hi, since today, I always get this message error when somebody try to buy a ticket.

Your purchase couldn’t be completed
There’s a problem with the merchant’s PayPal account. Please try again later.

The system was working perfecly yesterday and today there is an error.

Does anybody know why?


Dean

March 6, 2015 at 2:11 am

Hi,

Have you checked with PayPal? It sounds like a possible account issue rather than EE.

Some things to check: Do you have a business account (which is a requirement)? Is your account incoming/outgoing limited?


Secureip

March 9, 2015 at 6:57 am

Exactly. I contacted Paypal and it’s now solved. Sorry all 🙂 and thx for your time Dean


Tony

  • Support Staff

March 9, 2015 at 7:55 am

Hi,

I’m glad your back up and running now that PayPal have updated your account.

I’ll mark this thread resolved, have a great day 🙂

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