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Dan Bowen
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May 20, 2015 at 12:24 pm
Paypal is sending us regular notices, and I just want to confirm the plugin has the latest code so that we are covered?
We’re contacting our merchants with some important information in response to an industry-wide security upgrade which is not unique to PayPal. This change involves upgrading Secure Sockets Layer (SSL) certificates over the course of 2015 and 2016.
Because these changes are technical in nature, we advise that you consult with your partner, website vendor, or individuals responsible for your PayPal integration. They will be able to identify what, if any, changes are needed. If you do not have a technology team, we recommend you find one, and we can work with them to ensure you continue to process payments through your current integration with PayPal.
Full technical details can be found in our Merchant Security System Upgrade Guide. In addition, our 2015-2016 SSL Certificate Change microsite contains a schedule of our service upgrade plan.
Questions can be directed to our Merchant Technical Services team on our Technical Support website. Click here for more information.
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Josh
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May 20, 2015 at 12:28 pm
Hi Dan,
According to their schedule, this change has already been rolled out onto the PayPal sandbox servers (since February 24th), so if there were to be any issues with Event Espresso’s integration they should have happened already when using sandbox (FYI, We test PayPal Pro sandbox daily and it’s fine).
It seems this change could potentially be affected by a server’s root certificate, specifically if the server uses the VeriSign G2 Root Certificate. You can get in touch with your host about this to make sure your server is upgraded from using a VeriSign G2 Root Certificate if it uses said certificate.
If they’re still on the G2 certificate, they’ll need to upgrade to the G5 Root Certificate:
https://ppmts.custhelp.com/app/answers/detail/a_id/1236
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