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PayPal Pending

Posted: March 25, 2014 at 7:00 pm

Viewing 13 reply threads


Nicolas Landry

March 25, 2014 at 7:00 pm

PayPal accept the payment &
We are redirected to:
http://unikatours.com/thank-you/?e_reg_url_link=1-c8b28318ddbb311c0f5ab40e073d8f95&tx=0LB99958X07649432&st=Completed&amt=1%2e00&cc=CAD&cm=&item_number=
But it shows as pending
Status: Failed
Screen capture:
http://www.hostingpics.net/viewer.php?id=658855Screen003.png


Lorenzo Orlando Caum

  • Support Staff

March 25, 2014 at 7:21 pm

Hello,

Do you have the PayPal IPN running? If so, please take a look at the troubleshooting section towards the end of this page:

https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/


Lorenzo


Nicolas Landry

March 25, 2014 at 8:31 pm

This is the error Log:

[2014-03-25 21:25:53] Exception Details
Message: No page routes have been set for the admin page.
Code: DMN-DMNPG-VERROU-730
File: /home/unika/domains/unikatours.com/public_html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page.core.php
Line No: 730
Stack trace:
#0 /home/unika/domains/unikatours.com/public_html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page.core.php(825): EE_Admin_Page->_verify_routes()
#1 /home/unika/domains/unikatours.com/public_html/wp-content/plugins/event-espresso-core-reg/core/admin/EE_Admin_Page.core.php(696): EE_Admin_Page->_route_admin_request()
#2 /home/unika/domains/unikatours.com/public_html/wp-content/plugins/event-espresso-core-reg/caffeinated/admin/extend/messages/espresso_events_Messages_Hooks_Extend.class.php(150): EE_Admin_Page->route_admin_request()
#3 [internal function]: espresso_events_Messages_Hooks_Extend->switch_template(”)
#4 /home/unika/domains/unikatours.com/public_html/wp-includes/plugin.php(429): call_user_func_array(Array, Array)
#5 /home/unika/domains/unikatours.com/public_html/wp-admin/admin-ajax.php(82): do_action(‘wp_ajax_ee_msgs…’)
#6 {main}


Lorenzo Orlando Caum

  • Support Staff

March 25, 2014 at 9:52 pm

Are you using PayPal IPN:

https://eventespresso.com/topic/paypal-pending/#post-88429

Also, it looks like your registration status has updated from pending to approved.


Lorenzo


Nicolas Landry

March 26, 2014 at 12:50 pm

Still doesn’t work!
Let me specified again, that we are running Version 4.1.9.1.reg
PayPal Standard

We have:
IPN is turned on
Our account is verified
We have a standard PayPal account
Our Transactions page is visible to the internet
http://unikatours.com/transactions/

I have tried to upload your txnpage template
But to be honnest your instructions quite simple are kind of vague
1) Upload this file to your theme

What do you mean by theme?

I have tried to upload the file to:
My Childtheme with no luck
and more importantly is this file for Version 4.1.9.1.reg anyway?

It was working when People had to click on the link to be redirected to the website, it’s only since we’ve have inmplemented the IPN
Look at our previous thread:
https://eventespresso.com/topic/redirection-from-paypal-to-thank-you-page/


Lorenzo Orlando Caum

  • Support Staff

March 26, 2014 at 9:41 pm

Hello,

Could you please create a temporary WordPress admin login so I can take a closer look at this issue?

Please share that temporary login through the secure link below:

https://eventespresso.com/send-login-details/


Lorenzo


Nicolas Landry

March 27, 2014 at 5:05 am

Give me an email adress & I will send you an Administrator user


Lorenzo Orlando Caum

  • Support Staff

March 27, 2014 at 7:34 am

Hello,

You can use this email: lorenzo [at] eventespresso.com

Please send the information through this link:

https://eventespresso.com/send-login-details/

Thanks


Lorenzo


Nicolas Landry

March 27, 2014 at 10:15 am

Done


Lorenzo Orlando Caum

  • Support Staff

March 27, 2014 at 11:21 am

Hi there Jean,

I wanted to let you know that I’ve received your temporary login. You’ll receive a message to your email account shortly.

Please reply directly to that email so we can continue to work towards a solution.

Thanks


Lorenzo


Nicolas Landry

March 28, 2014 at 6:03 am

Hi Lorenzo,
Did you received my email directly to you from me:
jean [at] referencement-google.info

My client Nicolas Landry is loosing patience.

Q1. Do you think we would have the same problem with Version 3?
Q2. Can you switch his license to version 3, since EE4 doesn’t worked!

I never tought that I would have spent 2 weeks on a plugin, can you imagine the bill that I am going to send to him for for something that doesn’t work…


Lorenzo Orlando Caum

  • Support Staff

March 28, 2014 at 7:04 am

Hello, I sent additional information to your email.


Lorenzo


Nicolas Landry

April 1, 2014 at 7:40 am

It is still not resolved, You didn’t answer my 2 questions

Q1. Do you think we would have the same problem with Version 3?
Q2. Can you switch his license to version 3, since EE4 doesn’t worked!


Lorenzo Orlando Caum

  • Support Staff

April 1, 2014 at 11:42 am

Hi Jean,

I replied explaining what we have found and answered your additional questions there.


Lorenzo

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