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PayPal Item description is no longer the Ticket and Event Name

Posted: December 2, 2015 at 2:32 pm

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Ryan Chambers

December 2, 2015 at 2:32 pm

Hi,

In PayPal the Item description is now displayed as “Payment of ### for [a series of numbers]” instead of the Ticket and Event Name. Any ideas why?


Josh

  • Support Staff

    •

December 2, 2015 at 3:17 pm

Hi Ryan,

This will happen if a promotion code was applied to the order. There’s a fix for this in testing and the goal is to include the fix in a future update.
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Updated by Josh 9 years ago ago

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