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Todd
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November 29, 2015 at 9:59 pm
Hello!
We are having trouble with the payment status not being updated when the user pays trough PayPal. This *was* working as expected until about a year ago and unexpectedly stopped. Now are are unable to see how many paid attendees are registered for an event, until we go into our PayPal account and manually match up the name and then manually update the payment status.
http://explorocean.org/events/
Any thoughts?
WordPress version WP 4.3.1
Event Espresso version 3.1.37.6.P
PHP Version 5.5.9-1ubuntu4.14
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Tony
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November 30, 2015 at 5:31 am
Hi Todd,
Can you check within your PayPal account and make sure that IPN’s are still enabled please?
Check through the ‘PayPal settings’ section here:
https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/#paypal
Then the section below for ‘PayPal button language encoding’.
If you look within a recent registration and check the ticket pricing options, are the total amount and total amount owing values correct – http://take.ms/Qb24Z
Which sections have details shown there?
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