Posted: May 4, 2015 at 4:39 am
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Hi, I am trying to change the payment settings but the page is not loading and it appears Error 503 Service Unavailable. All the other pages are working fine. I am using WordPress 4.2 and EE4 (last update). Thanks, |
Hi Guido, How are you today? That’s perplexing. Do you have any unusual characters in any of the form fields? |
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Hi Guido, This sounds like it might a server mis-configuration for SSL. Can you try adding this to your theme’s functions.php file or into a custom snippets plugin?
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Hi Josh and Garth, I tried to add Josh’s code but it didn’work. Thanks, |
Hi Guido, Can you check if cURL has been disabled on your server please? You can usually do this by going to Event Espresso -> Maintenance -> System Information. Search that page for ‘curl’, or look under ‘remote posting’, if you see something like this – http://take.ms/QfJfa Or the string:
Anywhere within that page then cURL has been disabled. If so this will need to be enabled on the server in order for EE to work, you may need to issue a ticket with your hosting company to have them enable it. |
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Hi Tony, Curl is enabled.
Do you need my access to find what could be the reason? |
Can you enable WP_DEBUG and see if any errors are being thrown? You may also need to the error.log file on the server. If no errors are thrown can you send log in details using this form please: |
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I discover the issue. It was a conflict with WPML plugin. |
Hi Guido, we do not currently integrate with WPML. However, I would try temporarily deactivating the WPML plugin, then setup your payment methods via Event Espresso and save changes. Then reactivate WPML and try a registration via Event Espresso to confirm that the payments process as expected. — |
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