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SafetyCenter
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January 13, 2015 at 2:06 pm
Hello-
I am currently using WordPress 4.0.1 running upScale2 – Child theme and I have Version 4.4.6.p installed. I appear to be having issues when trying to processes payments of transactions over $1000. The below error occurs.
An error has occurred:
Errors occurred communicating with Mijireh: Uh oh, something bad happened! We’ve been notified of the issue and will try to resolve it shortly..
EED_Single_Page_Checkout – _finalize_payment_options – 1688
Thanks in advance!
Heather Philpott
Communications Coordinator
Safety Center Incorporated
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Lorenzo Orlando Caum
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January 13, 2015 at 4:28 pm
Hi Heather, I was able to verify this issue and I’ve sent a report to the development team. I’ll update this support post tomorrow when I have more information on why this is occurring.
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Lorenzo
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SafetyCenter
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January 14, 2015 at 3:17 pm
Hi Lorenzo,
Have you received any information from your development team regarding this?
Thanks in advance!
Heather Philpott
Communications Coordinator
Safety Center Incorporated
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Lorenzo Orlando Caum
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January 14, 2015 at 4:08 pm
Hi Heather,
I’m verifying a fix right now. Please share a temporary SFTP or FTP login through this form:
https://eventespresso.com/send-login-details/
We’ll then be able to patch your site from our end.
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Lorenzo
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Josh
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January 27, 2015 at 3:06 pm
Hi there,
This is fixed in Event Espresso 4.4.9.p, available now.
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SafetyCenter
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January 29, 2015 at 11:45 am
Awesome! But when I attempted to update the plugin I received this error:
You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.
When I check my account it shows that my Support License Key is active on my website.
Thanks in Advance!
Heather Philpott
Communications Coordinator
Safety Center Incorporated
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Lorenzo Orlando Caum
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January 29, 2015 at 3:40 pm
Hi, try your new support license key here:
https://eventespresso.com/users/safetycenter/#account-settings
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Lorenzo
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SafetyCenter
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January 30, 2015 at 9:32 am
Hello-
I Followed the steps provided by your team to reactivate my support license key and it still doesn’t allow for the automatic update for Event Espresso 4. Could you please help me with this?
Thanks in Advance!
Heather Philpott
Communications Coordinator
Safety Center Incorporated
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Lorenzo Orlando Caum
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January 30, 2015 at 12:33 pm
Hi, I think this is occurring as there is a dev version running that had the early version of the fix.
Could you send an email here?
support [at] eventespresso.com
We’ll then re-install the latest version for you.
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Lorenzo
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