Posted: September 20, 2016 at 11:17 am
|
September 20, 2016 at 11:17 am Hi there, I’ve been having an issue on the Receipt/Invoice PDF that gets generated. The Payee information there displays incorrectly and shows the info of one of the previous registrants instead of the new one. When editing templates for the Invoice/Receipt PDF HTMLs these are the shortcodes that should be displaying the correct information: |
Hi there,
Those shortcodes parse to the fields shown within: Event Espresso -> Payment Methods -> Invoice – http://take.ms/K2zA4 If those values are not set then EE will use the details from Event Espresso -> General Settings. For example the Payee name parse to the above field then if nothing is set it will use the ‘Organization Name’ field from the ‘Your Organization’ tab. They should not be parsing to any details from the Registrant as the ‘Payee’ is the person whom monies is owed, ie the Event Organizer/Organization. Are you looking to separate the ‘purchaser’ from the registrant within the registration itself? Can you link me to an event so I can see how you have this setup please? |
|
|
Thank you for your reply Tony! Here is the link to the event: http://www.test.assetmanagementab.ca/events/iama-workshop/ |
You basically want the ‘Bill to’ information that is currently already included in the Invoice to be placed in place of the Organization info? If you take a look at the Invoice template you’ll find most of the infor available within shortcodes – http://take.ms/0UlhG The additional details from the custom questions you have can be pulled in using the
However the above then implies that the Invoice is payable to the registrant, unless I’m missing something I don’t think that is how you would want that set up? |
|
The support post ‘Payee information displays incorrectly…’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.