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Past Attendees Information Showing On Registration

Posted: August 8, 2017 at 4:19 pm

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Kyle Raffo

August 8, 2017 at 4:19 pm

Hello,

When people are booking onto our event, they are seeing other registrants details who have completed the forms previously. Can you advise, please? The website is http://www.bookings.c2crun.co.uk

As a note – we are not running any other plugins on the website.


Josh

  • Support Staff

August 8, 2017 at 4:43 pm

Hi Kyle,

I checked your site and I do not see the details of other registrants who have completed the forms previously. Here’s a screenshot of what I see:

https://www.evernote.com/l/AARJ0OvPQntCsJmRgPFwKUGGOxk06PbzKLk

That said, there may be a problem if there’s server side caching happening on the registration pages. In which case you can contact your host and ask them to exclude Event Espresso registration pages from the cache. Here’s a guide that has the specific information:

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/#managedwphosting

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