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AlphaStar
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February 27, 2020 at 5:28 pm
Hello,
Parent’s State/Province question shows each state twice on the registration form. How we can fix this?
Here is the screen shot;
https://alphastar.academy/wp-content/uploads/2020/02/Screen-Shot-2020-02-27-at-4.14.17-PM.png
Thank you,
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Tony
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February 28, 2020 at 4:26 am
Hi there,
If you go to Event Espresso -> General Settings -> Countries.
Select the United States in the dropdown (likely already selected by default on your site) can you see the duplicate states listed there?
If so you somehow have 2 entries for each state in the database, problem now is we can’t simply delete them if you have registrations assigned to any of those states they will throw a fatal error when trying to access them.
You’ll need to go through the list and set one of each of the states not to display using the ‘State Appears in Dropdown Select Lists’ option.
Do you already have live registrations on that site?
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