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Oops… We let our support expire

Posted: September 8, 2015 at 9:02 am

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wanaadmin

September 8, 2015 at 9:02 am

Howdy, we’re running EE 3.1.36.5.P and due to some internal chaos had let our support subscription expire.

We’re running into a problem where events are not loading correctly – they disappear into the ether on creation.

We’d like to reup support to get the latest version of 3 (which will hopefully fix our problem) but would like to move to 4 in the not too distant future.

What do we need to do / buy to accomplish this? We are currently using the Calendar and Recurring Events plugins.

Thanks!


Josh

  • Support Staff

September 8, 2015 at 9:10 am

Hi there,

The latest version of Event Espresso 3 should fix the problem because the issue you’re seeing is from running a newer version of WordPress. We had to patch Event Espresso to make it compatible with newer versions of WordPress.

You can purchase a support license from your account page, or contact the sales team via their contact form:

https://eventespresso.com/contact/


wanaadmin

September 8, 2015 at 10:01 am

Thanks Josh.

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