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Off line payment option showing when turned off.

Posted: October 23, 2018 at 12:43 pm

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Kevin Young

October 23, 2018 at 12:43 pm

I have turned off the Check, Bank, Invoice and Flexible payment options and the Option to pay later “Pay at the Door” still appears on the registration page.

How d we turn this off?


Kevin Young

October 23, 2018 at 12:44 pm

I have turned off the Check, Bank, Invoice and Flexible payment options and the Option to pay later “Pay at the Door” still appears on the registration page.

How do we turn this off?


Tony

  • Support Staff

October 23, 2018 at 1:10 pm

Hi Kevin,

Which payment methods have you left enabled?

I tried to run a test registration on your site, however your recaptcha keys are incorrect so registrations can’t be made when logged out – http://take.ms/NV5Es

Go to Event Espresso -> Registration form -> Reg form settings -> reCAPTCHA Anti-spam Settings

Have you set the correct keys in that section?


Kevin Young

October 23, 2018 at 2:08 pm

Fixed the reCAPTCHA
only have Aim and Paypal Standard on


Josh

  • Support Staff

October 23, 2018 at 2:44 pm

Hi Kevin,

It looks like your site previously had the Payment Methods Pro plugin activated, and there was a second invoice option activated while Payment Methods Pro plugin was activated.

Here’s how to deactivate that second invoice option:
1) Reactivate the Payment Methods Pro add-on by going to your site’s WP > Plugins page. If it’s not listed there, you can reinstall by downloading a copy from your account page, then install as a new plugin.
2) After the Payment Methods Pro add-on is reactivated you can head over to Event Espresso > Payment Methods and deactivate the “Invoice 2” payment method.


Josh

  • Support Staff

October 23, 2018 at 2:47 pm

One other thing: The PayPal Standard gateway is being discontinued and you can use PayPal Express checkout instead. You can use the same PayPal account with PayPal Express, and you can locate your API information by following this guide:
https://eventespresso.com/wiki/paypal-express-payment-gateway/#locate


Kevin Young

October 23, 2018 at 2:52 pm

Josh,
Thank you that fixed it 🙂

Kevin

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