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Stewart goodwin
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March 19, 2014 at 9:30 am
IN Safari and IE users are unable to checkout in EE4 (which we recently upgraded to).
It works in chrome but in the other browsers after selecting an event and a quantity you get the following message when you start to checkout:
Nothing in your Event Queue
You need to select at least one event before you can proceed with the registration process.
See it here:
https://partnersinlawenforcement.com/attend-an-event/
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Josh
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March 19, 2014 at 1:43 pm
Hi Stewart,
I am unable to open the above link in https while on Safari, which may be an issue with the SSL certificate.
When I go to:
http://partnersinlawenforcement.com/attend-an-event/
in Safari, the ticket selector seems to work fine when I try it out. I recorded a little screen video showing a ticket being selected and going to the next registration step in Safari:
http://screencast.com/t/fMaYnUetlmMa
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Stewart goodwin
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March 19, 2014 at 2:28 pm
The SSL is not the issue. I have disabled it entirely and the issue of not being able to access the payment screen (meaning having my selections carry over to checkout) on IE and Safari persists.
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Josh
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March 19, 2014 at 2:48 pm
How did you disable it entirely? Did you start with a blank .htaccess file or something?
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Ian Cox
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March 22, 2014 at 12:22 am
Hi I am having the same problem.
It works in google chrome on my my mac, it does not work on my iphone, it also does not work on google chrome on my windows PC.
I get the same message?
Please advise
Ian
my site is http://www.pat-training-now.co.uk/events
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Lorenzo Orlando Caum
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March 22, 2014 at 3:50 pm
Ian,
Were you recently using a caching plugin/service or are you using a webhost that does caching automatically such as WP Engine?
—
Lorenzo
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Ian Cox
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March 23, 2014 at 12:01 am
Hi Lorenzo,
Yes we use WP Engine as our host.
Do we need to do something?
Ian
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Lorenzo Orlando Caum
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March 23, 2014 at 12:09 pm
Hi Ian, I do as well for personal projects. You’ll want to ask WP Engine to setup no-cache rules for your Event Espresso pages.
This page explains the issue a bit:
http://wpengine.com/support/wpengine-ecommerce/
The critical pages should not be cached. On a default install the Critical pages would be:
/events/
/registration-checkout/
/transactions/
/thank-you/
/registration-cancelled/
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Lorenzo
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