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poohbear60409
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January 18, 2017 at 11:57 am
WordPress Version: 4.7.1
PHP Version: 5.6.27
MySQL Version: 5.6.32
Event Espresso Version: 4.9.26.decaf
My registrants are having trouble with checkout page. Tickets were selected but was redirected to a page with the following message.
“Nothing in your Event Queue
You need to select at least one event before you can proceed with the registration process. “
I cleared my browser cache but didn’t work. I do not have plugin that does cache.
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This topic was modified 7 years, 10 months ago by
 poohbear60409.
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This topic was modified 4 years, 9 months ago by
 Garth.
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Michel Hurrell
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January 18, 2017 at 12:15 pm
Interesting, I had the same problem today, I checked and installed the update then it fixed it.
We are no longer experience it.
Version WordPress: 4.7.1
Version PHP: 5.6.21
Version MonSQL 5.5.5
Event Espresso Version: 4.9.26.p
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poohbear60409
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January 18, 2017 at 12:19 pm
I had a blank red box pop up first. I updated the plugin and now it redirects to a page that says
“Nothing in your Event Queue
You need to select at least one event before you can proceed with the registration process. “
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Josh
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January 18, 2017 at 12:43 pm
@poohbear60409, it sounds like you need to disable the server-side caching on the web server.
https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/
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poohbear60409
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January 18, 2017 at 3:44 pm
@Josh, Thank you the link helped me. Since I have GoDaddy I used the solution below:
Solutions
Login to your WP dashboard and click on Flush Cache which appears on the admin toolbar: http://cl.ly/image/2228341I1P18
Then rename or delete the object-cache.php file which should be in the wp-content folderIf you are unable to accomplish this task yourself, then please check with with the WordPress Managed hosting support team at Godaddy and ask them to delete the object-cache.php file from the /wp-content/ directory of your website:
http://godaddy.com/pro
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