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Not receiving registration emails

Posted: December 11, 2014 at 3:43 pm


Kerryn Tippett

December 11, 2014 at 3:43 pm

Well. Im stumped

Website: rockandwater.com.au/wordpress

Using event espresso 4 to take registrations for workshops. All details are set to send emails to info@rockandwater.com.au and we are utilising wp smtp which is testing ok but still not receiving registration emails when people sign up to workshop /make payments etc

Hosting is through netregistry so wondering if I am missing something in the setup of espresso or if it could be related to hosting?

Hoping to get some advice as soon as possible


Dean

December 12, 2014 at 1:21 am

Can you first check that general emails are being sent? You can do this by installing and using the Check Email Plugin – https://wordpress.org/plugins/check-email/

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