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mgregor
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June 14, 2019 at 7:54 am
hi ee,
long time no problems. 🙂 we just noticed that the system is sending us confirmation notices from our payment processor, but not from EE. any ideas on how to troubleshoot?
thanks! emily sparkle for suzanenorthrop.com
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Josh
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June 14, 2019 at 9:45 am
Hi,
If you go to Event Espresso > Messages does it show the emails have been sent or do the emails all end up in the “Failed” list?
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mgregor
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June 17, 2019 at 1:12 pm
i don’t have that option? https://imgur.com/a/m5hvHf0
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Josh
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June 17, 2019 at 2:16 pm
I see, you’re site hasn’t updated to Event Espresso 4 yet. With Event Espresso 3 there isn’t a Messages activity list. What you could use instead to troubleshoot is install the WP email log plugin.
https://wordpress.org/plugins/wp-mail-logging/
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