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Mike Doughty
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November 27, 2018 at 12:00 am
Hi,
We recently purchased two plugins, however I’m not able to download the Attendee Mover Plugin, getting this message
503 ( Invalid Key ): Sorry, your access to this file has expired. Please contact Support for assistance.
Can you please advise how I can download it.
Thanks, Mike
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Tony
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November 27, 2018 at 3:58 am
Hi Mike,
I can’t see an issue with your account currently but I’ve requested our sales team investigate this to confirm, they should be in contact with your shortly.
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Tony
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November 27, 2018 at 5:18 am
Hi Mike,
Just to note you should now be able to download the plugins as expected but please do let me know if you have any further problems.
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Mike Doughty
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November 27, 2018 at 12:54 pm
This reply has been marked as private.
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Josh
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November 27, 2018 at 1:14 pm
Hi Mike,
I’m sorry for the trouble. I checked, and your account had not been updated correctly. It does have those add-ons now.
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