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PlasmicSteve
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May 26, 2018 at 3:19 pm
Hello. I’ve just changed updated my site’s hosting plan and my host moved my site to a new server.
I’m experiencing two issues:
The old version of my site on the previous server is still active so that I can copy some files over. EE detected two active licenses and gave me an alert. I just deactivated the old version of EE but I’m still getting the alert. I don’t want to dismiss it in case that causes a later issue. Will that alert go away on its own?
Second issue – I’m not seeing the Paypal Logo graphic under Method of Payment:
https://imgur.com/a/g2h1Gcq
I checked the folders via FTP and the graphic is in what seems to be its proper place:
http://www.sugarplumstudio.com/wp-content/plugins/event-espresso-core-reg/payment_methods/Paypal_Standard/lib/paypal-logo.png
What can I do to remedy this?
thanks,
Steve
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PlasmicSteve
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May 27, 2018 at 5:35 am
Please disregard the missing graphic issue mentioned above – I managed to fix it by changing a graphic link from http to https
I’d still like to know if I should just dismiss the warning about the duplicate license, though.
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Tony
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May 29, 2018 at 2:26 am
Hi there,
I’ve just reset your license key.
You’ll need to go to Event Espresso -> General Settings.
Remove the license key from the field (cut) and save the settings.
Now replace the license key (paste) and save again. (Be sure to check for whitespace before/after the kye before saving)
That should reassign your key to the new domain and remove the notice.
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