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Need Help with the Custom Files Add-on? Click Here!

Posted: September 13, 2014 at 3:16 pm

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Lorenzo Orlando Caum

  • Support Staff

September 13, 2014 at 3:16 pm

The Custom Files add-on allows you to override various areas of Event Espresso 3.

It is a set of PHP files and it not a WordPress plugin. For this reason, it must be uploaded via SFTP or FTP to the following location:

/wp-content/uploads/espresso/

Documentation for Custom Files add-on
https://eventespresso.com/wiki/custom-files-add-on/

FAQ for the Custom Files add-on

What version of Event Espresso is this add-on compatible with?
The Custom Files Add-on is compatible with the current version of Event Espresso 3: https://eventespresso.com/wiki/change-log/

I get an error when I try to install the plugin through my WordPress dashboard. Can you help me?
The Custom Files add-on is not a WordPress plugin. It must be manually installed using an SFTP or FTP client such as Cyberduck or FileZilla.

Troubleshooting the Custom Files add-on

Having trouble with your add-on? Follow these troubleshooting steps:

1) Is your software up to date?

2) Have you read the documentation?

If so, try running a search on our support site:
https://eventespresso.com/support/

3) If you still need help, then create a new support post here:
https://eventespresso.com/support/forums/

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