Support

Home › Forums › Community Forum › Need Clarification of the version purchased

Need Clarification of the version purchased

Posted: October 20, 2013 at 7:48 pm


Oswald Jayatunge

October 20, 2013 at 7:48 pm

I Just purchased the Personal License. When I log in to the account the available download is event-espresso-free.zip. And also, at the end of the license key it says “_FREE”. Am I missing something here? Where is the correct download that I paid for?
I am little confused. Please help
Oswald


Dean

October 21, 2013 at 2:39 am

Hi Oswald,

I am sorry about any trouble here, not sure what has happened.

The sales team is currently offline, so can you email them a copy of the purchase receipt and they can look into what has happened for you.

sales at eventespresso dot com


Oswald Jayatunge

October 21, 2013 at 6:42 am

Hi Dean,
I have already done that yeasterday, too. No reply so far. Can you please expidite this issue?
Thanks.
Oswald


Oswald Jayatunge

October 21, 2013 at 7:51 am

Garth Koyle replied to my emails and the issue is now resolved. Now my account is correctly associates with the Personal License.
Thanks.

The support post ‘Need Clarification of the version purchased’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

If you would like help from the Event Espresso staff, then please purchase a support license right now so you can create a support topic in our premium support forums.

Status: closed

Updated by  Oswald Jayatunge 10 years, 6 months ago ago

Topic Tags

Notifications

This topic is: resolved
Event Espresso