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CFPS
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January 20, 2014 at 11:04 pm
Apologies if this is answered elsewhere, I could not locate an answer. I have two questions.
Question 1
I have an event where ticket prices are classified as Exhibitor (Price A) and regular attendee (Price B). I am offering exhibitors the option to bring an attendee free of charge but I need to know if one is coming to manage seat availability. I have the setting to allow group group registrations so an exhibitor can add another attendee but it charges the same price twice. I’ve tried adding a Promo code which will discount the price so that the total price is the same as one Exhibitor but I’m concerned it will confuse users who register. Also, in the Admin area, it shows both as Exhibitors so I have to change the added attendees to regular Attendee designation. Is there a better way to do this? I’d like it to only charge for the one Exhibitor and show one of each in the back-end attendees listing.
Question 2
I have the two price options (Exhibitor and Attendee) but on the initial event page, it shows the price of just one. I can’t figure out how to make it show nothing or at least change it to the other price option. Can the price be left off the main event page altogether or is there a way to switch them? I’ve already switched them in the Admin area and it still shows the first price option I entered.
Thank you.
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Tony
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January 22, 2014 at 2:17 am
Hi CFPS,
Question 1.
Event Espresso does not have the functionality to meet your exact needs in this case. In order for EE to apply an attendee to the attendee list, that attendees needs a ticket. So in the case of a ‘Bring a friend’ you can’t have the attendee select a single ticket, but it apply multiple tickets in the admin unfortunately.
A possible work around (although more admin work) is to include a question within the registration, such as ‘Tick to include extra ticket for Exhibitor’s’ then they make a single registration as normal with one ticket. Then you can check the the registration, see if that option is checked and modify the Price & Ticket quantity. (Ie. Divide the ticket price by 2 but increase the ticket qty to 2)
Its not ideal and could cause confusion with Attendees trying to use the option for some reason.
The other option is the ‘Multi Event Registration Add-On‘ (MER for short), what this would allow you to do is add the event to a ‘cart’ like system and choose quantities for each time type (in this case there would be 3, Exhibitor, Attendee, Exhibitor Extra (free ticket)) but again theres nothing stopping Attendees choosing the free ticket currently (although could be acheived through JavaScript) but this is not included with the personal license so would need to be purchased, then will also need custom development work.
Personally I would currently go with the extra question.
Question 2
I think for this you are referring to the main event list page (by default ‘event-registration’) if so the easiest way is to remove the price using CSS. You can use something like:
.event-list-display .event_price {
display: none;
}
With a plugin such as My Custom CSS.
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CFPS
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January 22, 2014 at 11:33 pm
Thank you Tony for your response. I’m still weighing my options and each one seems to require additional admin work and potential user issues. I considered the MER option before purchasing my license and I may end up going that route if I can define a ticket price for each attendee type (3). All registrations will be moderated so someone who selects an extra attendee that’s not an Exhibitor will be caught. Cost and time prevents us from custom development but that’s an option for next year.
I’d installed the My Custom CSS plugin but hadn’t located the proper class. Thank you again for you assistance.
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Tony
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January 23, 2014 at 3:52 am
No Problem, glad to help 🙂
One thing to note about using the MER option.
When a user selects multiple ticket types, Attendee information must be entered at least once for EACH ticket type, so in the case of Exhibitor and the ‘Extra’ ticket, you would be required to add at least Fname, Lname & Email for both of those ticket type. They can be the same info, we actually have a button to copy the fields over from the primary attendee to all the other fields, but each ticket type will require some info.
Just something to note so you have as much info as possible beforehand.
Neither option is ideal and is something we are aware of. Moving forward Event Espresso 4+ will handle these types of situations much better.
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CFPS
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January 23, 2014 at 9:04 am
Tony, actually, the requirement for entering information for each ticket type is desired. We want to know the names of each attendee along with name, company info, etc. It looks like the MER option is the path we’re going to take. Since I have the regular license, how do I upgrade to the Business license? I like some of the other plug-in (like permissions) that it offers.
Thank you again Tony for your help.
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Tony
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January 24, 2014 at 3:21 am
I have emailed a member of the sales team to alert them of this thread.
Someone should be in contact with you shortly to discuss upgrading your license.
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