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Angela Haddon
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December 18, 2013 at 4:45 pm
Hi, I’m using the Members Addon to offer different prices for different member types. It works just fine, except for one small issue; I have enabled group purchases, which means that a single attendee can purchase multiple tickets on behalf of others. Again, that’s all fine, but if these different attendees are from different member categories, the purchaser has to enter his/her details once per member category. At the back end of the site, it also divides this single transaction into separate entries (determined by Member Type). Is there any way around this, so all tickets purchased by a single person, regardless of type, can be clumped together? The way things are now, it makes things a little confusing for not only the person buying multiple tickets, but for the administrator trying to manage this feature.
Thanks very much for your help!
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Dean
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December 18, 2013 at 11:58 pm
Hi Angela,
Not currently, each ticket is treated separately by the system. We are working on streamlining this process for future releases.
If you are using Multiple Event Registration, there is a handy, “copy all” button the users can click to save them re-entering data all the time.
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Angela Haddon
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December 20, 2013 at 1:07 pm
Thanks Dean, I thought that might be the case.
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