Posted: May 22, 2013 at 10:31 am
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I am testing an event and the total is showing a crazy amount – very high. I click the Refresh Total and nothing happens. Please advise why this glitch is happening and how to fix. |
Hi Andrea, Can you post a link to where this is happening so we can investigate? |
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https://womens-journal.com/event-registration/?regevent_action=show_shopping_cart Just realized in Firefox I am not even able to see the event info to choose ticket quantity?
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We’ll need to back track a bit to the page where you actually add the event to the cart. It sounds like the page where you add the event to the cart is missing the event_id, but if you post a link to the page where you add the event to the cart we can confirm whether that’s the case. |
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I think you are looking for this page? https://womens-journal.com/event-registration/?ee=9
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Thanks, this helps. It turns out that the event_id is incorrect in the shortcode that makes the add to cart link. In this case, all you really need to put in an event description is: [ESPRESSO_CART_LINK] and it will load in the event_id automatically. If the add to cart link is used elsewhere (like on a WordPress post or page), you would add the event ID (not the longer unique identifier). So as an example the shortcode for this specific event would be: [ESPRESSO_CART_LINK event_id="9"] |
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Okay when I add the basic shortcode like you mention then the page reads “View Cart” which is very odd. I want it to say “Register For This Event”. Having the words View Cart on the event info page is not a very customary way of registering or adding an event to cart would make more sense. Please advise. Thanks!
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Hi Andrea, If you’ve already added the event to the cart, it will say view cart. You can clear your session by going to: https://womens-journal.com/registration-cancelled/ Which will remove the event from your cart. The [ESPRESSO_CART_LINK] shortcode has an optional “anchor” parameter that you can use to change the link text. Here’s an example: [ESPRESSO_CART_LINK anchor="Register For This Event"] The view cart text will display after it’s clicked, but you can make it redirect to the cart automatically with the direct_to_cart parameter. Here’s an example: [ESPRESSO_CART_LINK anchor="Register For This Event" direct_to_cart=1] There is more information here in the documentation: https://eventespresso.com/wiki/shortcodes-template-variables/#add-to-cart |
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Okay I just did what you said and its working the way I want. I want it to say Register For This Event and then redirect them right to the cart page. Just tested again in Firefox and the total after I selected 2 tickets shows: Total 3000040.00. Still does not appear to be working right.
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You’ll need to clear your session first by going here: |
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Thanks |
You’re welcome. |
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