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wmnf
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March 2, 2016 at 8:34 am
Sorry, I never did resolve the following support topic….
https://eventespresso.com/topic/multiple-emails-to-registrants-without-additional-registrant-details-collected/
Regarding the image Tony attached last to the above topic, our options show all three options enabled for Email: Event Admin, Primary Registrant and Registrant. I assume this is the reason for receiving two registration details by the registrant? I don’t see how to disable one and which of the Registrant email or the Primary Registrant email messages we should disable? We do not collect Additional Registrant Details.
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Josh
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March 2, 2016 at 2:01 pm
You can disable either of the Registrant email or the Primary Registrant email, it’s your choice. They are disabled by removing the shortcode from the To: field when you edit the message template, then you save.
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