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Multiple Emails Sent

Posted: March 13, 2013 at 4:26 am


Alex G

March 13, 2013 at 4:26 am

I have an up to date version of the plugin/wordpress and I am having issue with event expresso sending multiple confirmation emails. So far it has sent 9 payment confirmation e-mails and 9 registration confirmation emails.

  • This topic was modified 11 years, 1 month ago by  Dean. Reason: wrong forum


Dean

March 13, 2013 at 5:08 am

Hi Alex,

I assume these are duplicate emails?

Can you provide your server details please – eg is it Linux or ISS, shared hosting or VPS, etc.

Do you have any other plugins installed that are using the mail function such as contact form plugins?

Have you done any troubleshooting, such as disabling all plugins except EE and changing to a default theme? If so do the emails still multiply?


Dean

March 13, 2013 at 6:00 am

Alex,

You will need to log in via your account with a valid support licence.

Thanks

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Dean 11 years, 1 month ago ago

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