Support

May 16, 2016 at 5:04 am

Hi there,

1) Ticket Type: We have multi date, multi time events. We set up the tickets the best we thought, however when we tested the system, if you purchase more than one ticket, there aren’t fields to add names for persons 2 and up. If I need to change my tickets before they go on sale, then I would like to build it correctly from the beginning.

Within the event editor have you selected the questions to ask the additional registrants? – http://take.ms/1CBvc

You need to specify which questions EE should request for additional registrants there.

2) Promotions: I can see where promotion can be added, and I can see where discounts can be added under every ticket type. However what I can’t see is where rules can be made, i.e if they purchase 2 tickets they are 10% off and 3 are 20% off. How do I know which area I should add this type of promotion?

Currently you can not do that within the promotions system.

However you can create ‘bundle’ tickets which allow you to specify the ticket price and min/max quantities the user can purchase of those tickets for a similar discount, see here:

https://eventespresso.com/wiki/create-ticket-bundle/

3) Are there any how-to videos anywhere that I can tap into?

We have a few how to videos throughout the documentation or you can view our youtube channel