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gmkws
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October 3, 2019 at 1:46 pm
Customers who have used a discount code or promotional code to register for a class,for partial(and paid) or (100%) then that customer request to moved to a like class in price, it charges them for the class, it does not look that they are paid for by promotional code. or have a zero balance.
Thank you,
Gerrit
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Josh
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October 3, 2019 at 2:09 pm
Hi Gerrit,
The promotion items are actually attached to the original transaction and cannot be transferred.
What we’re planning on adding in the future is a way to apply discount/promo codes in the admin. So in the scenario you describe, you’ll be able to input a promo code after moving the attendee.
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gmkws
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October 3, 2019 at 2:11 pm
How does my client move attendees with a promotional code to other classes?
without falsifying their payment overtime? plus the customers get emails saying they owe for the class?
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Josh
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October 3, 2019 at 2:29 pm
For now they could cancel the original class registration, then re-register them onto the other class using a comparable promo code.
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