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moving a registrant to another course

Posted: January 25, 2017 at 4:02 am

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SWSW

January 25, 2017 at 4:02 am

Hi
I need to move a registrant to another course – mainly to free up space in one workshop and allocate the place in another. Is there is simple way of doing this? An add on maybe or do I have to delete one and create another? THanks


Josh

  • Support Staff

January 25, 2017 at 7:32 am

You can use the Attendee Mover add-on to move a registrant to another course:

https://eventespresso.com/wiki/eea-attendee-mover/


SWSW

January 25, 2017 at 8:02 am

thank you for that. pls can you explain how to do it manually?


Josh

  • Support Staff

January 25, 2017 at 8:08 am

You cancel the original registration from the Registrations overview. Then you create a new registration through the WordPress dashboard, which is explained here:
https://eventespresso.com/wiki/manually-add-registrant-wordpress-dashboard/


SWSW

January 31, 2017 at 10:55 am

I have purchased the add on – how do I get it to work, it is not showing on my WP site


Josh

  • Support Staff

January 31, 2017 at 12:41 pm

Hi there,

Did you follow the instructions for installing the Attendee Mover add-on?

https://eventespresso.com/wiki/eea-attendee-mover/#installation

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