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Moneris Error – Torubleshooting when Cancelling Registration

Posted: November 5, 2013 at 4:31 pm


sbxmedia

November 5, 2013 at 4:31 pm

Hey all, just trying to troubleshoot this Error we get when transactions are cancelled in Moneris during EE event transactions.
Blank white page that says
Source: https://www3.moneris.com/HPPDP/index.php – GET – www3.moneris.com

Thats all it says. Is it a Moneris setting I’m missing?


sbxmedia

November 5, 2013 at 5:02 pm

Disregard. After scouring Moneris there is a little checkbox in settings that says jargon around the cancellation link. It just needed to be checked.
“The “Enhanced Cancel” feature will return a full response to the decline url with a response code of ‘914’ to indicate that the cardholder cancelled the transaction.

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