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Modal Appearing on Several Pages

Posted: April 9, 2018 at 9:21 pm

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liregentsprep

April 9, 2018 at 9:21 pm

A modal is automatically appearing on several pages of liregentsprep.com. It reads “Your payment appears to have been processed successfully, but the Instant Payment Notification has not yet been received. It should arrive shortly.”

How can I disable this modal from appearing?


Josh

  • Support Staff

April 10, 2018 at 5:58 am

The modal can’t be disabled, but it can be avoided by clearing the site’s cache and then make sure that the Registration Checkout and Thank You pages are set to bypass the cache. There’s more information here about how to configure caching:

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/

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