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Mobile Only: Ticket qty selection doesn't save and next screen is an error

Posted: May 14, 2015 at 6:07 am

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Scott Case

May 14, 2015 at 6:07 am

Our mobile site has begun spitting out an error. It’s only for smaller viewports and isn’t triggered by user agent.

If you go to http://iacac.com/events/air-cargo-congestion-forum/ and try to register for a free ticket, the next screen displays an error even if you select a quantity:

An error has occurred:
You need to select a ticket quantity before you can proceed.
EED_Ticket_Selector – process_ticket_selections – 508


Josh

  • Support Staff

May 14, 2015 at 8:39 am

Hi Scott,

I checked your site and what’s happeing is the Magic Liquidizer Responsive Table plugin is changing the HTML of the ticket selector and causing the breakage you’re seeing.

You should be able to dequeue the Magic Liquidizer Responsive Table’s scripts for the pages that have events, or deactivate the plugin and then the ticket selector will function correctly.

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