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Mobile App Error

Posted: May 30, 2019 at 7:50 am

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oconnorevents

May 30, 2019 at 7:50 am

Hello! We are trying to log into the mobile app, and it appears to log us in but we are getting an error message that states the following “Error Occurred – The requested resource could not be found but may be available again in the future. Subsequent requests by the client are permissible.” And it has me click the box 10 times before it clears and our events are not showing up. Any help is appreciated. Thanks.


Josh

  • Support Staff

May 30, 2019 at 1:04 pm

Hi,

May I ask what’s the website URL that you entered into the first field of the app’s sign in screen? You can reply with a private reply if you prefer.


oconnorevents

May 30, 2019 at 1:06 pm

Hi Josh! We tried a few different ones, but the one that allows us in is http://www.poconnor.com/wp-admin


Josh

  • Support Staff

May 30, 2019 at 1:12 pm

OK yes the wp-admin part should not be included when signing in with the app. In this case you only need to input:

poconnor.com

and nothing else for that first field.


oconnorevents

May 30, 2019 at 1:13 pm

So we do not include the www or https://. Just poconnor.com


Josh

  • Support Staff

May 30, 2019 at 1:15 pm

That’s correct.


oconnorevents

May 30, 2019 at 1:16 pm

ok great! Thanks so much!

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