|
cwspanialy
|
November 2, 2016 at 7:17 am
Hi,
We upgraded our Event Espresso to EE4 recently and missing some important options.
I wonder if someone could tell how to “enable” those options in EE4.
In EE3 we were able to see the registration counter and now in EE4 when I click on an event there is no summury of how many people are registered for event.
Also, in EE3 we were able to increase the number of attendees (when we see that more people are interested) that is missing in EE4 now. What would be a process to change the number of attendees in EE4
http://www.otffeo.on.ca/en/learning/otf-connects/calendar/
Thanks
Chris
647-241-2833
|
|
Josh
|
November 2, 2016 at 6:28 pm
Hi Chris,
The registration counter in EE4 appears over to the right side of the Event editor page, here’s a screenshot:
https://www.evernote.com/shard/s4/sh/7cb92450-64ea-4acf-84eb-0873021361cb/1d11997a474b20b6c58c0d97c03eb85c
Are you looking to increase the registration limit? If so you can change that by setting a higher value to the Limit field in the Event Datetimes editor, here’s screenshot to where you can find it:
https://www.evernote.com/shard/s4/sh/a3376aee-03dc-4ec0-a8d8-517a0a783ec3/4449d7018d2f5f4ac19e851d26ec7258
|
|
cwspanialy
|
November 3, 2016 at 7:41 am
Thanks Josh,
I was not specific about those issues.
http://www.otffeo.on.ca/en/learning/otf-connects/calendar/
The registration counter in EE4 should show on the front-end page for participants and presenters to see if they need to advertise more the event – NOT in EE plugin
I think in EE3 it showed below the calendar and when clicked the button “View Details”
Regarding the registration limit it ONLY works if there is a button “Update” BUT if the event is sold out then the only button you see is “Publish” and it would not increase the limit.
For example event on December 9 is sold out and we need to increase from 130 to 140
http://www.otffeo.on.ca/en/news/events/math-in-play/
It is very important for us to have those options “active” to run those events efficently and productive way.
Thanks for your help
Chris
647-241-2833
Regarding the increase the registration limit it only works when there is a button “Update” BUT if the event is sold out there is NO button “Update but “Publish” the clicking on “Publish” does not increase the numbe – kind of a bug, I guess.
To see it
|
|
Josh
|
November 3, 2016 at 2:50 pm
I think in EE3 it showed below the calendar and when clicked the button “View Details”
That’s also available in Event Espresso 4. To activate that setting, you go to Event Espresso > Calendar > Advanced Settings, then you scroll down to Memory Management and set Display Attendee Limits to Yes.
Regarding the increase the registration limit it only works when there is a button “Update” BUT if the event is sold out there is NO button “Update but “Publish” the clicking on “Publish” does not increase the numbe – kind of a bug, I guess.
Clicking on Publish in and of itself will not increase the number. Instead, you follow these steps:
1) Go to edit the sold out event.
2) Change the value in the Limit field under Event Datetimes.
3) Change the Qty field under Available Tickets where applicable.
4) Then you click on Publish.
At that point you’ll see some admin notices about spaces now becoming available and the event status being changed, and the notices kind of pile up, but you can ignore those and
5) You click on Publish again.
|
|
cwspanialy
|
November 4, 2016 at 7:44 am
Thanks Josh,
It shows ok now how many spaces still available
http://www.otffeo.on.ca/en/learning/otf-connects/calendar/page/2/
Also, the trick with “double clicking” on Publish worked and then it would show Update button.
We waiting for very important option in future EE4 updates to avoid duplicate registration based on email and name. Some people register up to 5 times preventing other users to register and we have to spend lots of time to find out those dupicate and remove it manually – a REAL PAIN.
I am sure other users of EE4 expereincing the same issue and we hope EE would address it very soon.
Thanks for your great help
Chris
|
|
Josh
|
November 4, 2016 at 1:48 pm
Thanks for the feedback. We actually have a Feature request board that’s set up on trello and you’re invited to vote for and leave a comment on that feature:
https://trello.com/c/Qi9xFwQg/105-limit-one-registration-per-event-per-email-address
|
|
cwspanialy
|
November 14, 2016 at 7:38 am
Hi Josh,
Thanks for showing us those additional options.
Not sure if related but we noticed another issue with EE4 now.
I wonder if you could tell how to fix the problem
http://www.otffeo.on.ca/en/learning/otf-connects/sessions/
There are 5 categories there and it suppose to go to calendar or webinars.
1 Technology in the Classroom
2 Supporting Mathematics
3 New and Revised Curriculum
4 Kindergarten
5 Financial Literacy
When I choose first 3 categories it this message:
[EVENT_ESPRESSO_CATEGORY event_category_id=”technology-in-the-classroom-1412443166″]
If I choose 4 or 5 category it shows me a different error:
An error has occurred:
The requested route 348 could not be mapped to any registered modules.
Can I get a paid quick help with you.
Thanks for your assistance
Chris
416-966-3424 ext 630
chris.wspanialy@otffeo.on.ca
|
|
Lorenzo Orlando Caum
|
November 14, 2016 at 11:01 am
Hi Chris,
On the first three, the shortcodes need to be updated to use this format:
[ESPRESSO_EVENTS category_slug=your_event_category_slug]
Here is an example:
[EVENT_ESPRESSO_CATEGORY event_category_id=”technology-in-the-classroom-1412443166″] –> [ESPRESSO_EVENTS category_slug=technology-in-the-classroom-1412443166]
The last two links have a parameter from Event Espresso 3 in them. Do those links need to be updated to point to a WordPress page or a single event page?
—
Lorenzo
|
|
cwspanialy
|
November 14, 2016 at 11:52 am
Hi Lorenzo,
Can you tell how those shortcodes can be change?
Do we have to go to each calendar item and make the update of shortcode?
Regarding the last two categories we thought that EE4 will take all settings from EE3. We would like whatever is easier and faster solutions “point to a WordPress page or a single event page”
Thanks
Chris
|
|
Lorenzo Orlando Caum
|
November 14, 2016 at 1:15 pm
Hi Chris,
You’ll need to go to each page and update the shortcode. I shared an example of the format that is needed.
Old shortcode: [EVENT_ESPRESSO_CATEGORY event_category_id=”technology-in-the-classroom-1412443166″]
New shortcode: [ESPRESSO_EVENTS category_slug=technology-in-the-classroom-1412443166]
Then the links (last two items) on the page that you shared need to be updated to point to the correct event pages. Static links (e.g. a link that is added to a page) is not changed during an upgrade. You can edit the page using the page editor in the WordPress dashboard (WP-admin) to update those links to point to the correct event pages.
—
Lorenzo
|
