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spoling
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February 25, 2018 at 5:57 am
I have a gap in my list of registrations from 146 it jumps to 150, where are those registrations?
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Tony
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February 26, 2018 at 5:38 am
Hi there,
Have you checked the the ‘Incomplete’ view on the registration list? – http://take.ms/yaxYN
Registrations are created as early as possible within EE and then updated as the attendee steps through the checkout steps so if a user selects the ticket, proceeds to the checkout and then steps the registrations will remain in the Incomplete section.
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Josh
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February 26, 2018 at 7:51 am
Further to the above, you sent an email that included a CSV report and those IDs were actually the transaction IDs. If the transactions were abandoned you’ll find them in Event Espresso > Transactions > Abandoned.
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