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David Gybels
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February 26, 2015 at 6:30 am
I’m getting the following error
The following errors have occurred:
Errors communicating with Mijireh: server certificate verification failed. CAfile: /data/sites/web/thoccademycom/www/wp-includes/certificates/ca-bundle.crt CRLfile: none
EEG_Mijireh – set_redirection_info – 146
The payment could not br processed due to a technical issue.
Please try again or contact info@thocc.com for assistance.
EE_SPCO_Reg_Step_Payment_Options – _attempt_payment – 1018
A valid payment was not generated due to a technical issue.
Please try again or contact info@thocc.com for assistance.
EE_SPCO_Reg_Step_Payment_Options – _validate_payment – 1117
When I tested my site it worked fine. But now that I want to start using CC’s it doesn’t work anymore.
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Josh
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February 26, 2015 at 7:48 am
Hi David,
The error message indicates that your server does not have a CA bundle. The message it’s looking in this location: wp-includes/certificates/. The first step in troubleshooting this is to FTP into your server and verify that there is a ca-bundle.crt there.
If the file is missing, this may also indicate other file in your WordPress installation are missing, which can happen if there was an incomplete update or installation. If you can compare a downloaded copy of WordPress and find your server has missing files you can upload from the fresh copy to your server:
wp-includes
wp-admin
and all php file which are on the root of the site except wp-config.php and .htaccess
If the file is there, then this indicates a file permissions issue, which is something your host should be able to help you with.
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David Gybels
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February 26, 2015 at 8:13 am
Tnx for the fast response
the ca-bundle.crt isn’t missing. I talked to my host and they did an SSL check and said everything is ok.
I just remembered that I cloned the website using backup buddy from my test environment with another domain name to the actual domain. So when I said it worked when I tested it I meant it worked on another domain. Could this be the issue?
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Josh
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February 26, 2015 at 8:41 am
When you cloned the site, was BackupBuddy set up to update the file paths from the original server to the new server? A good indication of whether the file paths were migrated is whether the error message is pointing to your test environment or live environment.
You could check the BackupBuddy documentation for information on how to migrate a site from one server to another, or use a tool like WP Migrate DB to ensure the database is migrated correctly.
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David Gybels
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February 26, 2015 at 8:44 am
The file path is pointing to the correct domain
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Josh
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February 26, 2015 at 8:59 am
Hi David,
You’ll need to check with your host about the file permissions, not SSL. Again, since the error message says:
/data/sites/web/thoccademycom/www/wp-includes/certificates/ca-bundle.crt CRLfile: none
and if that’s the correct file path, and the file is there, then something isn’t right. It could be the file permissions on this new server.
If the file permissions are okay, it could still be something didn’t migrate correctly when you used backupbuddy. So you can check the backupbuddy documentation for information on how to migrate (not clone) a site, or use WP Migrate DB to migrate the dev site’s database to the live site.
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David Gybels
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March 2, 2015 at 7:14 am
I had my host look at the problem and they said they have fixed it but now I run into another problem. Seems like only people whoa are logged in can order tickets. People who are not logged in get the message “Nothing in your Event Queue
You need to select at least one event before you can proceed with the registration process.”.
For as far as I remember this was never an issue in my test environment as I had it tested by people who couldn’t log in. The people from the hosting company say this was already prior their changes. Am I overlooking something?
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Dean
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March 2, 2015 at 7:21 am
Hi David,
Generally the “Nothing in your event queue” error is due to the plugin pages being cached. If you are using a caching plugin you can use this guide to whitelist the appropriate pages: https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/
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David Gybels
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March 2, 2015 at 7:59 am
Tnx for the fast response. I did what that page said but nothing changed. I use W3 Total Cache. I have deactivated W3 Total Cache and the problem dissapeared. So everything works now.
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