Support

July 28, 2015 at 9:49 am

Hi Valerie,

The default message templates are within Event Espresso -> Messages.

Each message type has its own set of templates for the various ‘contexts’ active on that message type. See here for more info on message contexts:

https://eventespresso.com/wiki/messages-system-working-with-message-contexts/

And, how to I create my own template? There appears to be a template in the message section, but it’s not clear if I can use this for my own custom message to send manually.

There’s 2 different requests here, so…

The ‘Default’ template is used for your events by default. You can edit these templates if you wish for the message within those to be sent for all registration on your events.

Each template also allows you to create ‘custom’ templates. Say you have a special event that you don’t want the default ‘Registration Approved’ message to be used with. You create a custom template, assign it a name and your custom content, then you can select that message template within the individual event.

Which message is it that you need to edit? We can provide further details if needed.

July 29, 2015 at 2:49 pm

Hi Valerie,

Could you go to Messages –> Settings and toggle them off. Then toggle them back on. You see see several message types appear.

Now return to Messages. Are they now appear in that area instead of a single message type?

—
Lorenzo